I really liked the agents i spoke with and found them courteous and helpful going back to when we first booked the property many months ago. Things were well-coordinated with email and a paper info-packet but were accomplished without direct person to person interaction with services team due to covid. The check in process was very convenient. Love there were no keys to handle. The experience was seamless - they made it easy. I would not hesitate to recommend SCIVR or return for additional stays in the future.
I have noted the deficiencies above, but want to stress we liked the unit overall and loved the property and its' location. We missed out on renewing for next year by overlooking the 72 hour "upon arrival" rule. I thought this was a typo as we understood the "norm" was to notify for renewal within 72 hours after departure. Had there been a reminder notice sent during that first 72 hours, we would have gladly renewed for full month next year. That was disappointing and I suggest you consider adding that courtesy in the future for your patrons.
View Property: SANDPEBBLE 2F